FAQ:
Measurements

Q1: How do I measure for curtains?
Start by measuring the width of the curtain track or pole, not the window. If you have a track, measure its entire length. For a pole, measure the width excluding the finials. Ensure the curtains will cover the window adequately when drawn.

 

Q2: What is the recommended fullness ratio for curtains?
The fullness ratio depends on the type of curtain. For pencil/pinch/inverted box pleat curtains, a fullness ratio of 3 times the pole or track width is recommended. Eyelet and rod pocket curtains require less fullness, generally 2 times the pole width.

 

Q3: How do I measure the drop for curtains?
The drop should be measured from the top of the track or the top of the pole for eyelets. For sills, measure 1,5 cm above the sill, and for floor-length curtains, about 1,5 cm above the floor. For radiators, curtains should clear them by 2 to 3 cm.

 

Q6: What are common mistakes to avoid when measuring?
Common mistakes include not accounting for obstructions like handles, not checking the window for levelness, and ignoring that windows may not be perfectly square. Always double-check measurements.
 

Order & Shipping

Q1: How long will it take to receive my order?
Although it varies depending on the order size, it generally takes 2-3 weeks including all processes and shipment.

 

Q2: Does the order include any hardware?
If needed, only pin hooks included, curtain rings, rods or tracks are not included. Please contact us to add tiebacks to your curtains

 

Q3: Are fabrics and curtains lined?
There is no lining in the fabrics, but we can provide a 99% blackout effect by adding blackout lining in the color you want to our curtains.

 

Q4: What is the care instructions for the curtains?

  • Machine wash up to 86 °F (30°C)
  • Cool iron
  • Do not bleach
  • Do not tumble dry

 

Q5: Which countries do we ship?
We ship worldwide including Australia and offer free express shipping to Europe, United Kingdom, Canada and United States.
 

 

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